Privacy policy
Last updated November 14, 2026
Eric Josue Durazo, operating as Pawn & Crown, is responsible for how this store handles personal information. This policy covers information associated with browsing, buying chess e-books, signing up for the newsletter, or contacting us.
1. Information we collect
- Order and contact details. Name, email address, billing information, e-books ordered, order number, and payment, delivery, or refund status.
- Support details. Communications, order details, and attachments you choose to send.
- Newsletter details. The email address you provide and your subscription or opt-out status.
- Device and store activity. Shopify and tools enabled on the store may collect IP address, browser and device information, cookie identifiers, page views, and cart or checkout activity.
Payment providers handle the payment details required to process transactions. Keep complete card details, security codes, and passwords out of support messages.
2. How we use your information
We use information to process purchases, deliver PDF files, provide support, manage refunds and disputes, prevent fraud, and meet legal, accounting, and tax obligations. If you subscribe, we use your email to send chess tips and news about our guides. You can unsubscribe using the link in each marketing email. We may still send order and support messages.
Where an applicable law requires a legal basis, we rely on contract performance to process orders and provide delivery and support, legal obligations to maintain required records or make required disclosures, and legitimate interests for security, fraud prevention, or dispute resolution where those interests are not overridden by your rights. We rely on consent where required for marketing or optional cookies. You can withdraw consent for future processing.
3. Who receives the information
Shopify hosts the storefront and provides checkout. Shopify and providers that help with payments, downloads, email, security, and support receive information needed to provide their services. We may disclose information to public authorities where required by law.
Shopify may handle information in connection with its own services and, if applicable features are enabled, may use information from your interactions with this store and others for services such as analytics, personalization, advertising, or fraud protection. Learn more in Shopify's Consumer Privacy Policy and the Shopify Privacy Portal.
4. International processing
Shopify and other providers may process information outside the country where you live. Where applicable law requires a safeguard for an international transfer, we use a legally available safeguard. Contact us for details that apply to your information.
5. Cookies, saved guides, and choices
Cookies and related technologies support store features such as checkout and the cart. The Saved guides feature stores your selections locally in your browser on the device you use. To clear those selections, remove them with the feature or clear the website's data in your browser.
Enabled tools may also use cookies or similar technologies for analytics, personalization, or advertising. Use your browser settings and the store's privacy or cookie controls where available. Some store features may work differently when you block cookies.
Where you have a right to opt out of the sale, sharing, or use of personal information for targeted advertising, use the applicable store privacy controls or contact us. Use the Shopify Privacy Portal for choices regarding Shopify's own processing.
6. Retention and security
We keep information as reasonably needed to provide the order or support, comply with legal and accounting obligations, prevent fraud, or resolve disputes. Retention depends on the purpose and type of information. We use safeguards appropriate to the information we handle.
7. Your rights
Depending on applicable law, you may have the right to access, correct, delete, or get a copy of your information, object to or restrict certain uses, withdraw consent, or complain to the relevant data protection authority. We may ask for information needed to verify a request. Where you have a right to appeal our decision, contact us and state that you are submitting a privacy appeal.
8. Contact and updates
For questions or privacy requests, email tranfishcap@outlook.com. We post changes on this page and update the date above.
Mailing address
Eric Josue Durazo, operating as Pawn & Crown
1128 S Frost Ln
Avondale, AZ 85323
United States